A good working atmosphere begins with the ability to listen to others. When participants are not listening to each other, you can choose to let this escalate so that the participants themselves react and try to change this, or you can intervene and remind them of their cooperation agreement. If the cooperation agreement does not contain a specific point you can refer to, you may suggest adding such a rule and ask the group for their opinion. A palpable lack of listening in the plenary discussion can also come about due to listening fatigue, especially in longer discussions or ones preceded by a series of plenary exercises and conversations. In that case, you should consider continuing work on the topic in smaller groups.